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De’Longhi Group awards seven year contract to Tenens

11 July 2024

THE MANUFACTURER of small appliances with renowned brands such as De'Longhi, Kenwood, Braun, and Nutribullet, awarded the new long-term contract to Howard Tenens Logistics after a comprehensive tender process.

This strategic partnership is set to enhance supply chain operations and deliver substantial value to both organisations. Under the terms of the agreement, Howard Tenens Logistics will oversee and optimise warehouse, distribution, and service centre operations at De'Longhi’s National Distribution Centre in Magna Park, Lutterworth. This collaboration aims to streamline the supply chain, improve operational efficiency, and reduce costs, ultimately providing superior service to De'Longhi Group and its customers.

De’Longhi Group supply chain director UK & Ireland, Cemil Djemil says: “I am delighted to welcome the start of our partnership with Howard Tenens Logistics who are an exceptional logistics provider. We are excited to work closely with them in the coming years as we look to further develop our operational and sustainability capabilities.”

“Howard Tenens Logistics brings a wealth of experience and a robust infrastructure to the new and exciting partnership. With a reputation for exceptional customer service and innovative solutions, Howard Tenens Logistics will work closely with the De’Longhi customer care and service teams to ensure seamless execution and ongoing continuous improvement within the Magna Park customer service operation.” - Rob Pritchard (CX, Customer Care & Service Director - UK & Ireland).

“The contract award from De'Longhi is a testament to our dedication to providing innovative and reliable logistics solutions. By leveraging our group's expertise along with the skilled and committed colleagues at Magna Park who have now joined our team, we are confident in our ability to meet and exceed expectations. De'Longhi will benefit from our investment in people and our innovative approach to state-of-the-art technology and comprehensive supply chain management services. This partnership will allow De'Longhi to focus on their core business operations while ensuring their logistics needs are managed efficiently and effectively.” – Karl Hodgkinson (Group Development & Innovation Director).

De’Longhi group and Howard Tenens Logistics look forward to a successful collaboration that delivers measurable results and strengthens both parties collective market positions.

For more information, visit www.tenens.com