Improve workplace efficiency with remote printer management

The prospects for improving labour shortages in logistics in 2025 don’t look much more optimistic, with 40% of firms claiming they haven’t got enough workers to meet demands. Nearly three quarters (73%) of warehouse operators say they’re not able to place enough labour. 

In situations like this, it’s vital to make the most of the labour that you do have by improving workplace processes. Even with an increasing uptake in digital transformation, a lot of companies still rely on manual processes, which can not only take longer but also be more prone to human error. One of the areas where you could see a real difference in workplace efficiency is by remotely managing your entire label printer fleet.

Two out of five (42%) companies have no idea how many mobile or industrial printers they have, or where they’re deployed. And over half (51%) have to physically return devices to IT for issues to be diagnosed because they lack the tools to either remotely troubleshoot problems or support printers.

New for 2025

TSC Auto IT Technology’s Console PC has long been one of the most powerful software tools on the market for quickly and remotely monitoring TSC printers, configuring their settings, deploying programmes, troubleshooting problems and carrying out preventive maintenance. 

From 2025, however, TSC is introducing TSC Console Web, a web-based version of TSC Console, which is designed to effortlessly enhance work efficiency. It will enable both TSC Auto ID and Printronix Auto ID printers to be managed via web interface, enabling remote monitoring, configuration, program deployment and troubleshooting, with a dashboard for quick fleet overview.

Specifically, TSC Console Web offers:

• Centralised monitoring of all TSC Auto ID and Printronix Auto ID printers. Rule-based proactive alerts can be set to prevent any downtime. It enables users to access comprehensive information on a single platform at any time to facilitate analysis or evaluation. Log records are available for users to export and analyse independently, enabling preventive maintenance.
• Cross-device remote management of printers in real time via different web interfaces (Windows, Android, iOS, Linux, Mac) on desktops, laptops, tablets, smartphones, and more. No longer do users need to be confined to their desk, they can now manage printers flexibly from anywhere in their workplace, which enhances troubleshooting efficiency, reduces downtime, and lowers maintenance costs.
• Intuitive dashboard featuring data visualisation and key metrics enables instant insights into your printer fleet status. This allows you to make quicker, more informed decisions. The clear visual presentation empowers you to monitor printer status, to identify issues promptly, and to optimise operational efficiency.
• Enhanced collaboration allows multiple team members, with different authority levels, to access and manage printers simultaneously, with logs recorded for backup and tracking. This seamless collaboration within your IT team means that even if a colleague is unavailable, others can access the system, ensuring business continuity.

With 46% of company IT workers wishing they could remotely troubleshoot and resolve mobility performance issues anywhere, TSC Console Web represents an empowering step forward in managing printers, boosting their uptime and keeping IT costs to a minimum. 

The software has been tailored for both TSC and Printronix Auto ID printers within an intranet. It allows IT staff to configure, deploy, manage, monitor and troubleshoot both ethernet and wireless connections for individual or multiple printers.

TSC Console Web is easily installed to your server and connected to the database. It enables preventive maintenance like service scheduling and the timely purchasing of consumables such as printheads and smart batteries. 

Given that 2 in 5 (40%) IT staff lack any real-time status of their printers, or information about their settings, then TSC Console Web could really save time and money with processes like media consumption tracking and printhead lifetime tracking. 

If you think your operation could benefit from remote management of printers then contact TSC.