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Home> | Industry Sector | >Retail/E-tail | >Asda unveils parcel vending machine - said to be UK-first |
Asda unveils parcel vending machine - said to be UK-first
08 January 2018
The 16ft foot tall and 8ft wide automated parcel tower has been installed at Asda’s Trafford Park store and is said to dispenses online orders in less than 60 seconds and accepts returns.
The tower, which acts as a giant parcel vending machine, is located inside the store.
Customers can choose from thousands of items available on www.george.com from their computer or smartphone, and select the store at checkout. When customers visit the store, they scan a barcode sent to their smartphone at the Parcel Tower to receive their order. The service is also available for selected third party partners including Asos, Missguided and Decathlon.
In November 2015, Asda launched its ‘toyou’ service, the UK’s first end-to-end parcel solution which uses minute-by-minute tracking and it allows consumers to return or collect purchases from third party online retailers at more than 600 Asda stores. Parcels can also be collected and returned from Asda petrol forecourts and Click & Collect points across the country.
Key Points
- First UK automated Parcel Tower is installed at the Trafford Park store
- The technology has been huge success for Asda’s parent company, Walmart across the US
- The unit dispenses online orders in less than 60 seconds and accepts returns
- The service covers online orders from George.com and selected third parties including Asos, Missguided and Decathlon from Asda’s ‘toyou’ delivery service.
Over 100 parcel towers have been installed across Walmart in the US.
Stephen Clinton, Store Manager at Asda Trafford Park, said: “We’re delighted to be the first store in the UK to trial the Parcel Tower for our customers. We have seen a fantastic response to the quick service in the past few days and we hope it continues.”
Trafford Park’s Parcel Tower was installed at the end of last week as a proof of concept, it can hold up to 500 parcels and has already served 1,500 local customers.
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