Manufacturer returns to Ramdoors

NSK Bearings Europe specialises in manufacturing bearing products used in automobiles from its Peterlee plant. The company needed new doors, the first of which was installed several months ago, to replace two of Union’s competitor solutions as the installations were unreliable, incurred high on-going maintenance costs and more importantly, were incapable of withstanding external wind loadings.

Steven Walker, plant maintenance technician at NSK Bearings Europe says: “We’ve had bad experiences with industrial doors we’ve used from other suppliers, so we’ve learned that by investing in a quality product, the payback is realised over the life of the Union doors due to the very low through-life-costs.

“Union Industries is an excellent company to work with as its knowledgeable Sales people work alongside us in every step of the process. The customer service it provides is second to none and the after-sales service is nothing less than outstanding.”

As a repeat customer of Union’s with six doors now on its site, NSK Bearings Europe chose the company’s Ramdoor High Speed Doors to replace the existing doors from the previous supplier. The Ramdoor is commonly known as the ‘Big Daddy’ of Union Industries’ range due to its extremely robust nature, with the frame being manufactured from 6mm thick steel and extra-thick, specially engineered industrial-grade fabric being used for the door blade/curtain.

Among other features, NSK’s Ramdoors have been fitted with heavy-duty, double travelling ‘windbar’ systems, on both internal and external sides of one of the new doors, which assisted with the Class 5 rating the Ramdoor has achieved for wind resistance.

Due to the high quality components used and sturdy nature of the doors, they also come with free entry into Union’s Lifetime Warranty Scheme. The scheme provides peace-of-mind for its customers, as the doors can be fully maintained and warranted for up to 25 years.

Alan Hirst, sales director at Union Industries says: “A huge proportion of our business comes from existing customers, such as NSK Bearings Europe. We installed some Bulldoors from our range for the company back in November 2000 which, I’d like to add, are still in great condition, and so it’s very pleasing for us to be dealing with this Blue Chip customer again 17 years down the line.”

“Securing loyalty from our customers is a great testament to not only the quality of our products, but for the level of service that we’re known to provide.”

Before

After