Walmart launches Delivery-as-a-Service

Posted on Friday 5 November 2021

THE RETAILER is commercialising its delivery platform, beginning with delivery-as-a-service, offering the capability to third party businesses deliver to their customers’ doorsteps.

Walmart GoLocal is part of the retailer’s strategy to build alternative revenue streams and profit pools.

Walmart GoLocal is built on the retailer’s ability to execute delivery capabilities at scale with efficiency. In three years, Walmart launched and scaled delivery and Express delivery for its customers on 160,000+ items from more than 3,000 stores, reaching nearly 70% of the US population and growing its existing delivery network, including drones, autonomous vehicles and market fulfillment centres.

Walmart US president and CEO John Furner, says: “In an era where customers have come to expect speed and reliability, it’s more important than ever for businesses to work with a service provider that understands a merchant’s needs,” said  “Walmart has spent years building and scaling commerce capabilities that support our network of more than 4,700 stores and we look forward to helping other businesses have access to the same reliable, quality and low-cost services.”

This white-label delivery as a service offering empowers businesses to grow using Walmart’s delivery capabilities and nationwide coverage at competitive pricing. This includes delivery on a range of assortment, including those with size and complex requirements, as well as the flexibility to meet varying timelines. The business will also rapidly expand to offer additional innovative offerings.

Walmart US senior vice president, last mile, Tom Ward, adds: “Be it delivering goods from a local bakery to auto supplies from a national retailer, we’ve designed Walmart GoLocal to be customisable for merchants of all sizes and categories so they can focus on doing what they do best, leaving delivery speed and efficiency to us.”

For more information, visit www.walmart.com/GoLocal

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