Updated logistics management portal

IT AIMS to create shipments, track progress in real time, monitor GPS and temperature data, access documentation, and manage compliance in one platform.

The platform has been developed in collaboration with long-standing partner Cen Global.

Arca BioLogistics director of operations Tom Webb, says: “Many of our customers are research professionals or clinical scientists who simply don’t have a background in logistics. We handle the complexity of the logistics process behind the scenes on their behalf.”

Since Arca Live’s inception, the company has partnered with a UX specialist to ensure the platform is not only functional but also intuitive and easy to use without the need for training after identifying a recurrent issue from customers which highlighted that many competing logistics portals were overly complex, time-consuming, and built with logistics professionals, rather than end users, in mind.

Automation has been seamlessly integrated into the portal’s back end, significantly reducing the manual effort required to validate and process jobs by the Arca BioLogistics team.

Tom Webb adds: “Traditionally, booking a shipment involves a frustrating cycle of back-and-forth emails that could stretch out over 24 to 72 hours. Ironically, many of the existing logistics portals which are purpose built to streamline this process are so complex or poorly designed that clients often abandon them and go back to email, which is just counterintuitive. With Arca Live, we can get shipments booked within a fraction of that time.”

For more information, visit www.arcabiologistics.com