Infios expands its AI-powered warehouse innovations 

INFIOS EVP product and industry strategy Richard Stewart, says: “AI in the warehouse needs to move beyond experimentation to delivering real operational impact.

“With Infios AI, we are embedding intelligence directly into execution workflows, so when conditions change, operations can analyse, recommend and increasingly, take action in real time. This is how we help organisations move from reacting to problems to continuously optimising execution.” 

As part of its WMS portfolio, Infios is introducing a focused set of AI-powered capabilities that reduce manual coordination and operational friction in daily warehouse operations, enabling teams to act faster and more consistently.

Using real-time WMS data, Infios AI helps warehouse operators quickly diagnose and resolve issues such as blocked orders or misplaced inventory. Users receive root-cause insights and recommended actions to keep warehouse operations moving, reducing manual intervention and accelerating resolution within existing workflows.

It also embeds product and process knowledge directly into the chat interface, giving operators instant answers in natural language without waiting for supervisor support. By synthesising product documentation and company-specific operating procedures, it delivers targeted, actionable responses for all operators. 

Infios AI analyses labour performance data and generates personalised coaching guidance in real time. It surfaces root causes and recommends actionable improvements so supervisors can deliver timely feedback without manual research. 

By embedding AI directly into daily workflows, Infios enables warehouse leaders to shift from data gathering, issue investigation and repetitive manual intervention to proactive decision-making and efficient operations that drive performance at scale. These innovations represent the next step in delivering execution without interruption—bringing real-time, coordinated decision-making deeper into day-to-day operations.