About us

Modem unifies, simplifies and automates how freight forwarders move freight.

Freight forwarders move trillions of dollars of goods every year, but the work is scattered across freight systems, CRMs, spreadsheets and inboxes that don't talk to each other. Rates live in one place, quotes in another, and the know-how lives in people's heads. Most quote requests never get an answer.

Modem is one AI-native platform for the core work of forwarding. It starts in the inbox and runs alongside your existing systems, so nothing gets switched off:
• Manage rates: contract and carrier rates in one place, loaded from PDF, Excel and email
• Quote customers: draft quotes from your own rates, straight from the inbound request
• Update records: customers, contacts, tasks and quotes in one connected record
• Document procedures: the knowledge behind every price and customer, kept by the business

Unified data. Simpler workflows. Automation where it counts. So teams spend their time on customers, not admin.