Total stock visibility
ByBoxhas won a new contract with mobile technology solutions provider M-Netics whereby ByBox will carry out serialised swap outs of hand held devices such as scanners and printers, freeing up M-Netics’ own engineers for more complex and time consuming tasks.
M-Netics has over 15,000 users running its applications and supplies complete end-to-end solutions covering all aspects of mobile hardware requirements. By using ByBox technicians, M-Netics can offer quick technical swap outs, fixes and collections of mobile devices and components.
With total stock visibility, ByBox can source the corresponding part and mobilise a technician to cover the job within tight SLAs. The service ensures quick action can be taken in response to any problems or breakdowns; this in turn means there is minimum downtime for customers.
