Connecting workflows

The drive for reduced costs and higher profits often means fewer staff are performing more tasks across a larger footprint of a business. While businesses may save money on staffing, they often lose out on operational efficiencies through this approach and it can lead to a false economy as the workforce becomes disconnected.

A disconnected workplace creates gaps in communications, data and information. While your workers are busy performing essential tasks, they are often less efficient because they must juggle multiple responsibilities, devices and workflows in order to meet the demands of their role. 

These issues are not isolated to any one industry, for example:

Retail – Customer experience and order fulfilment is vital. If your workforce is under pressure and cannot keep up with demand, your customers will be forced to shop elsewhere.

Manufacturing, Transport and Logistics – Without real-time data and communications, your business will not be operating efficiently or meeting customer demand.

Healthcare – Life and death decisions are made daily.  Overburdened staff who cannot communicate effectively could put patients at increased risk. 

Effective collaboration can solve these issues. But, how can a disjointed workforce collaborate? The answer is a unified digital workplace solution which fills the gaps in information, communication and data.

Workforce Connect from Zebra (available from Bar Code Data) is one such tool and can be accessed from all mobile devices and Zebra’s dedicated networks ensure quality of voice, messaging and data transfer. It can also integrate with your VoIP and your existing phone directory.

Benefits:

• Reports with actionable insights
• Connect devices across your business
• Secure communications by voice, call Push-to-Talk, or by text or MMS
• User-led permissions and applications enable device sharing
• Detect accidents across your workforce or send out a distress call
• Assign tasks to teams or individuals
• Locate colleagues
• Consolidate your workflows into one platform
• Use voice commands

Vertical-specific use cases and benefits include:

Retail

• Curb side pickup
• Receive texts and alerts from customers
• Locate an expert to assist a customer
• Locate nearby colleagues
• Reduce theft

Manufacturing, Transportation & Logistics

• Employee and driver safety, including ‘driver mode’
• Notify colleagues of an emergency
• Replace old radio systems
• Keep on top of tasks
• Send ‘all user’ messages
• Monitor deliveries and arrivals
• Dispatch goods
• Locate colleagues
• Get real-time driver data

Healthcare

• Hands-free communication
• Connect to and communicate with other departments
• Assign and manage critical tasks from one device
• Emergency calling and location sharing
• Increase patient safety with effective communication and data sharing
• Replace old pager systems

Workforce Connect comes with the peace of mind that it’s backed by Zebra Technologies and a complete ecosystem of software and hardware for any application. Workforce Connect is scalable because it employs modular architecture so you can add features as and when you need them.

For more information, visit www.barcodedata.co.uk

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