Optimise your returns post-Peak with Kardex

It’s that time of the year when many online retailers and distributors are discovering that their returns handling leaves a lot to be desired. 

An unmanaged, uncontrolled returns process not only puts tremendous strain on available space and labour, but the associated return handling costs are staggering

With a return rate of online products close to 30% in the continually increasing global e-commerce business industry, Returns Management is an essential task for companies. During peak months and shopping-frenzy holidays like Christmas and the coming New year sales, the number of returned items is growing exponentially. 

For example Returns with the status "in process" are often not assigned which results in an incorrect inventory list. Using paper-based methods for managing, processing, and storing returned goods will cost companies expensive and unnecessary resources such as space and manpower. These high costs continue to soar during the search and resale phases.

Automating Returns Handling offers a combination of software and hardware with benefits such as: 

• Significant reduction in inventory costs.
• A reduction in returns handling time.
• Ability to reduce the amount of labour required to process returns.
• Significant reduction in the amount of space required to house returned items.
• Fast and simple sortation of items per their disposition destination with faster crediting of customers leading to higher customer satisfaction.

Kardex has put together a myriad of information on how you can utilise and simplify your returns processes through automation click here.