Logistics expertise desirable in world of change

There are few bigger areas of change than the retail sector. Change, however, equals opportunity for the logistics sector, says UKWA CEO Peter Ward.

There is opportunity for the United Kingdom Warehousing Association (UKWA) and its members in a world that is changing rapidly. We should be aware that change derives not only from within our sector but also from political, cultural, environmental, technological and demographic trends.

The UK’s population last year passed 64 million for the first time, according to the Office for National Statistics, and is projected to reach 70 million in 2027.

Social and economic changes within this fast growing population are driving an exponential shift in consumer behaviour, which is providing challenge and opportunity within our industry.

Smaller households, longer working hours, and reducing food waste are playing to the strengths of convenience stores as shoppers look to shop little and often. In 2014 the convenience market generated £37.4bn in sales. This represents a year-on-year increase of just over 5%, and IGD (The Institute of Grocery Distribution) research shows an increase of 451 convenience stores by the multiples, a growth of 13.6% year-on-year. 

The shift from traditional supermarket to convenience calls for smaller and more frequent deliveries as we move from the traditional national and regional distribution centre model towards a multiplicity of localised fulfillment centres. This principle of ‘little and often with small picks’ not only challenges many of our members but also the materials handling solution providers to move from technology and processes geared around bulk and palletised logistics.

We have already started down this path thanks to the massive influence of the huge game changer that is online retail, driven by the consumer’s insatiable appetite for greater convenience and shorter delivery lead times.

The UK leads in the overall proportion of retail sales that are conducted online at just over 12%, which is predicted to grow to 21.5% by 2018. This is bolstered by a strong grocery market, which makes up 19% of the total e-commerce sector in the country. Logistics also faces the considerable challenge involved in managing escalating numbers of non-food returns.

Across the country the changing dynamics of logistics will need to be served by infrastructure that in many areas is already stressed and will be subjected to environmental and traffic regulation plans, with a call for less constraint on land use and planning for warehouses.

In addition to flexible logistics solutions to meet these challenges we will require more people in in our sector. Moreover, we will need people with greater communication, organising and planning skills who can adapt to even more rapid change driven by new technology.

Wherever there is change there is also opportunity – particularly for UKWA members who are in prime position to provide the agile logistics services required.

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