Zebra introduces AI-powered TC501 and TC701 mobile computers for logistics frontline 

Zebra Technologies Corporation, a global leader in digitising and automating workflows to deliver intelligent operations, today announced the availability of the TC501 and TC701 mobile computers for logistics and postal organisations looking to connect their frontline and automate last mile operations with future-ready AI.

The TC501 and TC701 empower teams with a range of capabilities ideal for the logistics industry, including route optimisation, parcel locating and scanning along with a verifiable chain of custody. With features like real-time tracking, proof of delivery, and uninterrupted connectivity, teams can minimise downtime and master any task. Operations are future-proofed with AI capabilities and expertise by Zebra and its trusted ecosystem of partners.

The devices are designed to lower the total cost of ownership with an extended device lifespan and enterprise durability. They also provide the latest multi-modal data capture, communication, tracking, and security capabilities for distribution centre staff, delivery drivers and door-to-door postal workers.

“To achieve long-term growth, logistics companies need trusted partners who can help them navigate today’s challenges, from shrinking margins to higher delivery expectations,” said Phil Sambrook, Transport and Logistics Vertical Strategy Lead, EMEA, Zebra Technologies. “The key is empowering their frontline with the right technology and constant connectivity to meet these demands.”

Key capabilities for the modern logistics workforce

The TC501 and TC701 mobile computers digitise and automate logistics operations with a range of capabilities, which include:

• Faster workflows with instantaneous proof-of-delivery capture, fast route calculation, and on-device multi-modal AI with the Qualcomm® Dragonwing™ Q-6690 processor.
• All-day outdoor performance with easier-to-read screens in any weather condition with the new ultra-bright 1500-nit OLED display readable in direct sunlight; up to 40% extended shift life.
• Improved proof of delivery with clear images of delivered parcels and their condition to reduce disputes and fraud via the high-quality 50MP camera for superior image capture and ultrawide lens options.
• Enhanced asset tracking and better visibility of critical assets in sorting centres and across delivery networks with less required infrastructure via integrated UHF RFID, enabling high-value package tracking.
• Highly accurate locationing and uninterrupted coverage so frontline workers stay connected for live tracking and communication with Wi-Fi7 and 5G connectivity. These devices also support dual-carrier connectivity.
• Simplified fleet management at scale, so less time is spent on IT overhead, fewer lost or stolen assets and more efficiency with Zebra DNA Cloud suite and a 10-year lifecycle which provides a stable, long-term platform from a reliable, long-term partner.
• Secure business operations with Secure Element to prevent physical hardware attacks, device compliance with new Google StrongBox requirements, authorised-only security, Common Criteria certification, Zebra Guardian suite and LifeGuard™ for Android™.

 AI for Frontline Environments

Zebra’s study with Oxford Economics titled, The Impact of Intelligent Operations Report: Logistics showed that nearly 40% of respondents are using AI tools for demand forecasting, and over two-thirds are deploying or piloting them for inventory management. Another two-thirds are deploying or using AI for predictive estimated time of arrival, and 57% are doing so for route planning and optimisation.

The intelligence in the TC501 and TC701 mobile computers is powered by Zebra’s Frontline AI Suite. It consists of the Frontline Enablers suite of on-device AI models and APIs to build smart applications; Frontline AI Blueprint templates to automate critical workflows; and Zebra Companion AI agents for on-demand procedural and product knowledge.

“Effective frontline AI needs to be fast, reliable, and intuitive, delivering insights in any environment from a busy distribution centre to a suburban street or a rural delivery route,” said Sambrook. “Our TC501 and TC701 mobile computers powered by Zebra’s Frontline AI Suite digitise environments, operationalise intelligence, and maximise workflows. It’s all about equipping teams with the instant insights they need to get every delivery right, the first time.”