news600,000 Cyber Monday orders will require re-delivery
Leading consultancy urges retailers to make sure fulfillment capability matches front-end promise and customer expectation.
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newsRoger Williams to step down from UKWA role
Longstanding CEO of UKWA – Roger Williams – is to hand over the majority of his duties in the New Year.
articleYodel clears backlog but is there a deeper problem?
Yodel has cleared the parcel backlog it announced last week, which prompted a wave of disparaging national newspaper headlines.
articleDelivery firms will innovate to avoid chokepoint
Parcel delivery innovations will fuel e-commerce growth in 2015 and beyond, predicts courier Fastlane International.
newsCity Link logistics staff seek jobs amid recrimination
A City Link Job Board has been set up on Facebook where jobs can be posted by companies interested in attracting former City Link staff.
productPoppy packaging & fulfilment
Charapak is providing a complete packaging and fulfilment service for the distribution of the ceramic poppies which were displayed at the Tower of London to commemorate the centenary of the outbreak of the First World War.
newsUKWA takes on London Gateway’s Peter Ward as CEO
Following the recent announcement that Roger Williams, UKWA’s longstanding CEO, is to hand over his current role in mid- January 2015, the name of his successor has been released.
blogWere City Link’s owners ruthless and lacking in commitment?
I went to a City Link press conference a few years ago, which was very upbeat (they always are) but at the same time I thought it was odd the company was owned by Rentokil. There was no logical link there and you have to wonder how committed Rentokil was.
articleWere City Link’s owners ruthless and lacking in commitment?
HSS Editor Simon Duddy asks if Better Capital deserve the ‘bandits’ charge levelled at them by Mike Cash RMT General Secretary.
articleDHL fined after worker injured by HGV drive-away
Global courier firm DHL has been sentenced for safety failings after an HGV driver was run over by his own vehicle at a depot in Bedfordshire.
articleAre agency workers exploited?
Agency workers are commonly used in warehousing and logistics. Here, logistics professional Carey Jebb asks should they get the same pay and conditions as permanent workers?
articleAllocate cost accurately with Yusen audit tool
Yusen Logistics has launched Freight Auditing Tool to give transparency to freight invoicing throughout lengthy and complex supply chains. The tool has been implemented with a European retailer with a global supplier base and is available to all industries.
articleYodel’s Dick Stead refuses to be a ‘busy fool’
In this thought leadership article, Yodel supremo Dick Stead puts his foot down and demands ‘honesty, transparency and a fair price’ after Christmas 2014 ‘broke the mould’.
newsYodel leads way in customer feedback
Yodel has recorded over one million customer feedback responses and a marked rise in satisfaction, thanks to the company’s customer experience management programme, Have Your Say.
articleYusen Logistics slashes barrier repair cost
You want barrier systems to stop MHE when they collide, but given how often this can happen in the warehouse, it’s also worth considering how much it costs to repair or replace the barrier.
articleDB Schenker Logistics takes on first CarryPick solution
Automation specialists, Swisslog, is to deliver its newly developed order fulfilment system for DB Schenker Logistics in Arlandastad, Sweden.
productChairmen of the BOARD
Supply chain and logistics consultancy, The Logistics Business, has chosen BOARD as a strategic business intelligence partner to add value to its existing consultancy services.
articlePalletline reduces pallet weight on tail lift deliveries
The move is a bid to improve health and safety processes. Palletline claims it is the first operator to reduce the maximum weight of pallets on tail lift deliveries to 750kg.
articleAnticipating a complex future
Vocollect explores what impact the rise of Omni-channel Retail will have on the warehouse and on 3PLs.
newsPerth Food and Drink Park opens
The Food and Drink Park – representing a £5m investment by Perth and Kinross Council – provides up to 11 serviced development plots across a 16 acre site.
