Proof of delivery
Product Care, a delivery and aftercare service, is increasing the efficiency of its operational and customer service processes with the adoption of an electronic proof of delivery solution.
Product Care, a delivery and aftercare service, is increasing the efficiency of its operational and customer service processes with the adoption of an electronic proof of delivery solution.
This Omni-channel Report will show the massive challenge Amazon is posing to the rest of the eCommerce market and much of the traditional retail world, and will ask what strategies retailers can take and what solutions they can deploy to make their logistics more effective to take on this challenge.
The move to a larger facility is in response to increasing demand for self-serve automation solutions and gives the company the capability to enhance customer support.
European online fashion retailer Zalando has grown fast and faces the dilemma of how to deal with returns.
Shared logistics can help retailers scale deliveries while managing costs, argues Paul Tyson, commercial director at ArrowXL.
theGAAStore had scaled up successfully but had reached a stage where its existing facilities and processes were no longer aligned to its needs.
Yodel has announced a new partnership with online lingerie and swimwear retailer, Figleaves, which is expected to bring over half a million parcels into the network each year.
Stowga was called upon by DHL and KFC to provide eight different warehouse spaces across the UK to help get food deliveries to restaurants back on track.
In its April 2016 report, eCommerce delivery firm ParcelHero predicted Amazon would become a logistics company. Now Amazon has launched end-to-end delivery service Shipping with Amazon.
Online retailer MattressNextDay has switched its next-day, two-man courier service to Panther Warehousing.
Plumbing World is employing a cloud-based multi drop routing and scheduling solution from Maxoptra to help expand its delivery operation.
Omega’s latest portable temperature and humidity data loggers offer accurate and repeatable logging for temperature (OM-91) and temperature/relative humidity (OM-92).
Organisations with last mile delivery operations face an increasingly challenging marketplace, says Andrew Tavener, Descartes Systems Group UK, but WMS can solve a number of issues.
Toolbank has gone live with TranSend ePOD and integrated Route Planning to optimise delivery process and provide a pro-active customer service.
M&S will deploy Zetes’ supply chain visibility platform, ZetesOlympus, selected Zetes to help manage its fresh food supply chain. Part of this will involve facilitating greater collaboration between M&S and its food suppliers.
The grocery eCommerce market is well on course to reach current predictions of between £18-20bn in 2020 – a remarkable story of growth and supply chain capability given the intense and unique requirements that selling food in multiple temperature ranges presents.
Monoprix, which is a wholly owned subsidiary of the Casino Group, will make a broad selection of its food offering available to customers in Paris via Amazon Prime Now.
Most experts are agreed that returns are a major pain point for e-tailers and their supply chains, so why then are some retailers encouraging more returns through aggressive marketing strategies? Simon Duddy reports on the new ‘try before you buy’ trend – is it a costly error or a clever way to build market share?
Honeywell has announced a new software platform for distribution centres that streamlines and simplifies complex e-commerce fulfillment operations.
The online fashion giant is accelerating its already considerable investment in logistics to back up industry leading delivery and returns propositions.