newsYodel leads way in customer feedback
Yodel has recorded over one million customer feedback responses and a marked rise in satisfaction, thanks to the company’s customer experience management programme, Have Your Say.
news
articleCILT favours Heathrow over Gatwick for new runway
The Chartered Institute of Logistics and Transport has responded to the Airports Commission’s consultation on options for a new runway, which presented the Commission’s analysis of the proposals shortlisted last year: two for expansion at Heathrow Airport and one proposal at Gatwick Airport.
news‘More women coming through’ says logistics professional
Core Management Logistics (CML), based in Lutterworth, is looking to encourage more women to enter into the logistics industry. Pam Sood, Global Logistics Supplier at CML, shares her positive experiences as a woman in the sector.
articleStevedores fined after trailer fall injury
A Glamorgan stevedoring company has been fined for breaking safety legislation after an employee suffered severe leg injuries falling from a trailer.
articleOmni-channel dream or nightmare?
For many, 2014 was the year that internet fulfillment broke and the optimism generated by rising online retail volumes soured as the cost of fulfillment spiralled out of control. We talk to LCP Consulting to get some idea of what happened and what lies in store for the future.
productInvesting for growth
Transport and logistics company Transmec UK is gearing up for further growth after securing international contracts worth more than £10 million.
articleCollaboration conundrum dominates The Delivery Conference
This year’s Delivery Conference hammered home the message of how central fulfillment and deliveries are to the success of the Omni-channel Retail Revolution. One key question was the extent to which retailers and carriers should collaborate. HSS editor Simon Duddy reports.
articleNever mind the Yanks try the subtle approach
Figures from the recent IMRG Capgemini e-Retail Sales Index indicate that the 2014 festive season was a disappointing one for retailers. DX director Paul Doble explains.
productChairmen of the BOARD
Supply chain and logistics consultancy, The Logistics Business, has chosen BOARD as a strategic business intelligence partner to add value to its existing consultancy services.
productNew double deck trailers to launch at CV Show
Transdek UK, the total solutions specialists for the double deck sector, is expanding its DUET trailer range with the launch of two new models at the CV Show at the NEC Birmingham, 14-16 April 2015.
productTake the next step to safety
Many warehouses and distribution centres have several sets of external metal steps which lead to the likes of Transport or Engineers offices.
product£3.5m warehouse investment
Farrall’s Transport has invested £3.5 million expanding its warehousing capacity with a further 81,000 sq ft food grade facility at Deeside Industrial Estate, Deeside.
articlePalletline reduces pallet weight on tail lift deliveries
The move is a bid to improve health and safety processes. Palletline claims it is the first operator to reduce the maximum weight of pallets on tail lift deliveries to 750kg.
newsDSV opens logistics site on US East coast
Having opened its first US warehouse on the West Coast last year, DSV has opened a contract logistics facility in Edison, New Jersey.
productAdBlue & diesel handling
Addressing the challenge of handling and transporting new AdBlue fluid their diesel powered equipment, Western Global has designed a new solution that efficiently allows for the safe transportation of diesel fluid and AdBlue in one convenient bowser package.
articleThe lowdown on why City Link went bust
We hear from the venture capitalist, the company MD and the administrator that wound up City Link, as they explain why the courier failed.
newsWarehouse safety on the agenda at FSDF seminar
The Food Storage and Distribution Federation is hosting its fifth Technical and Safety Seminar, focusing on warehouse safety encompassing fork lift truck operation, racking design and automation.
articleDriver training is a priority
The ongoing shortage of lorry drivers is causing major concerns for transport managers and logistics directors says HSS columnist Geoff Dossetter.
newsPerth Food and Drink Park opens
The Food and Drink Park – representing a £5m investment by Perth and Kinross Council – provides up to 11 serviced development plots across a 16 acre site.
productInnovative warehouse extension
Pallet-Track has invested £1.5 million in an innovative new canopy-style extension to its Wolverhampton head office and distribution centre in order to increase capacity and drive more business through the hub.
