Yodel’s Dick Stead refuses to be a ‘busy fool’
In this thought leadership article, Yodel supremo Dick Stead puts his foot down and demands ‘honesty, transparency and a fair price’ after Christmas 2014 ‘broke the mould’.
In this thought leadership article, Yodel supremo Dick Stead puts his foot down and demands ‘honesty, transparency and a fair price’ after Christmas 2014 ‘broke the mould’.
Yodel has recorded over one million customer feedback responses and a marked rise in satisfaction, thanks to the company’s customer experience management programme, Have Your Say.
Core Management Logistics (CML), based in Lutterworth, is looking to encourage more women to enter into the logistics industry. Pam Sood, Global Logistics Supplier at CML, shares her positive experiences as a woman in the sector.
With strong growth in e-commerce driving demand for strategically located distribution depots, when a leading UK and International parcel delivery company opened a new depot in North London to cater for the growing demand on its services, it turned to Astec Conveyors to supply the conveyor system.
Consolidating multiple orders in an automated warehouse needs a lot of thought, analysis and planning. The size, shape and sales volume of the items in question all have a part to play, but so does the WMS, says Paul Wilson MD at Davies & Robson.
With the increase in eCommerce, Click and Collect, the efficient and safe transportation of goods has never been more crucial says Andrew Smedley, divisional manager at Antalis Packaging.
For many, 2014 was the year that internet fulfillment broke and the optimism generated by rising online retail volumes soured as the cost of fulfillment spiralled out of control. We talk to LCP Consulting to get some idea of what happened and what lies in store for the future.
John Lewis has announced that it will open a new distribution centre (DC) in Milton Keynes, to support the growth of its Omni-channel business in both shops and online.
Automation specialists, Swisslog, is to deliver its newly developed order fulfilment system for DB Schenker Logistics in Arlandastad, Sweden.
DHL has carried out a pilot project testing smart glasses and augmented reality picking in a warehouse in the Netherlands.
This year’s Delivery Conference hammered home the message of how central fulfillment and deliveries are to the success of the Omni-channel Retail Revolution. One key question was the extent to which retailers and carriers should collaborate. HSS editor Simon Duddy reports.
Figures from the recent IMRG Capgemini e-Retail Sales Index indicate that the 2014 festive season was a disappointing one for retailers. DX director Paul Doble explains.
Voiteq MD Isabel McCabe offers advice to grocery retailers and fashion brands alike as online sales drive business changes.
Crown Lift Trucks recently gained its fourth award for the GPC 3000 order picker with QuickPick Remote by winning its 14th Good Design Award from the Chicago Athenaeum: Museum of Architecture and Design and The European Centre for Architecture Art Design and Urban Studies.
Hermes Fulfilment, an Otto Group company that manages all services along the supply chain for European distance dealers at its four own logistics centres, introduced a master plan on climate protection in 2006.
We hear from the venture capitalist, the company MD and the administrator that wound up City Link, as they explain why the courier failed.
After reporting a record year of sales in the UK market in 2014, SEKO Logistics is opening a branch in Felixstowe to support its global freight forwarding and FBS (fulfilment by SEKO) logistics operations.
Home shopping channel QVC approached Newland Conveyors to implement the automatic loading of cartons into its trailers.
Vocollect explores what impact the rise of Omni-channel Retail will have on the warehouse and on 3PLs.
The retail logistics industry is evolving and, consequently, so is warehouse and loading bay equipment. The continued rise in online shopping and consumer expectations for faster delivery, mean businesses are opting for the latest technology and equipment that offer greater flexibility for more efficient, streamlined operations.