GXO to run Luton Airport’s first consolidation centre

THE CONSOLIDATION centre will be located in one of three hangars, that are being repurposed as part of an £11.5 million refurbishment programme that includes two new aircraft engineering and repair hangars. The refurbishment programme will create 150 employment opportunities at the airport.

As part of the consolidation centre service, LLA’s concessionaires will benefit from multi-faceted customer service support, including real-time track and trace notifications, direct contact to the centre, and 24/7 access to a service-focused team for more streamlined trouble-shooting and improved on-time delivery results. 

London Luton Airport chief operations officer Neil Thompson, says: “The opening of a dedicated, purpose-built consolidation centre provides London Luton Airport with a smarter, more efficient and streamlined logistical approach to managing the hundreds of thousands of goods that are delivered to over 40 shops and restaurants across the airport each year. In 2025 alone, we welcomed five new shop and restaurant openings to the terminal, with more expected this year for our passengers to explore and enjoy. We’re delighted to be working with GXO to develop this facility that will allow us to accept deliveries into one central hub for secure and efficient screening.”

“We are excited to partner with London Luton Airport on its first consolidation centre,” adds Martin Cooper, managing director, technology and consumer goods, at GXO UK and Ireland. “As air travel continues to grow, consolidation centres play a pivotal role in driving efficiencies and improving sustainability for airport groups.”